Occasionally substitutions of flowers and/or boxes happen due to weather, seasonality and market condition, which may affect availability. If this is the case with the flowers you selected, we will ensure that the style and theme of the flower pie are preserved and will only substitute items of equal value or higher. Although, the actual flower pie may not precisely match the photo, its quality and character will. If any design elements are of major importance in your order, please include them in the florist instructions at checkout or contact us to ensure availability.

• The flowers have been hand-arranged in an oasis foam block, please do not remove the stems from the foam

• On arrival, check that the block is moist. To prolong the life of your Flower Pie, add water to the container every 2 to 3 days

• Display away from draughts, direct sunlight, heat sources and ripening fruit; all of these factors affect how long your flowers will last

• A little misting of tepid water on a daily basis will help your flowers stay hydrated