Occasionally substitutions of flowers and/or vases happen due to weather, seasonality and market condition, which may affect availability. If this is the case with the flowers you selected, we will ensure that the style and theme of the ensemble are preserved and will only substitute items of equal value or higher. Although, the actual ensemble may not precisely match the photo, its quality and character will. If any design elements are of major importance in your order, please include them in the florist instructions at checkout or contact us to ensure availability.

• Carefully remove all packaging from your flowers

• Display away from draughts, direct sunlight, heat sources and ripening fruit; all of these factors affect how long your flowers will last

• Replace water daily